Privacy Policy
Effective Date: Oct 1, 2025
Best Car Auto Body (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you opt in to receive SMS messages related to our collision repair services, insurance assistance, and customer updates.
Information Collection and Use
When you engage with our SMS program, we may collect:
- Your mobile phone number
- Any information you voluntarily provide (e.g., name, vehicle details, appointment preferences)
This information is used solely to:
- Send service updates, appointment confirmations, and promotional offers via SMS
- Provide personalized customer support and respond to inquiries
- Improve the quality of our services and customer communications
SMS Consent and Compliance
By opting in to our SMS program, you consent to receive recurring automated text messages from Best Car Auto Body. Consent is not a condition of any repair or purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing is permitted only with subcontractors providing support services, such as customer care.
All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of our Text Message services.
Third-Party Sharing Limitations
- We do not sell or share your personal or mobile information with:
- Third parties for advertising or promotional purposes
- Affiliates for lead generation or cross-marketing initiatives
We may share your information only with:
- Aggregators and providers facilitating our SMS messaging services
- Subcontractors assisting with customer support and operations
- All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except for aggregators and providers of Text Message services.
User Rights and Choices
You may opt out at any time by texting “STOP” to our shortcode. For assistance or more information, text “HELP” or contact us directly at:
Email: [email protected]
Phone: (747) 999-9989
Address: 1273 E Walnut St, Pasadena, California 91106